Our Commitment. NYC Park Guide is committed to ensuring digital accessibility for people of all abilities. We strive to provide an inclusive online experience and are continually working to improve the accessibility and usability of our Site in accordance with relevant standards and guidelines.
Standards. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines define how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures Taken. NYC Park Guide has implemented the following measures to support accessibility: semantic HTML structure with proper heading hierarchy, sufficient color contrast ratios between text and background colors, keyboard navigability for all interactive elements including menus, overlays, and forms, descriptive alt text for meaningful images, responsive design that adapts to various screen sizes and zoom levels, and clear, consistent navigation across all pages.
Assistive Technologies. The Site is designed to be compatible with common assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnification software, speech recognition software, and keyboard-only navigation. We test regularly with multiple browsers and assistive technology combinations to ensure broad compatibility.
Known Limitations. While we strive for full accessibility, some content on the Site may not yet meet all accessibility standards. Known limitations include certain dynamically generated content within park detail overlays that may not be fully announced by all screen readers, some third-party advertising content that is outside our direct control, and embedded map content from third-party providers. We are actively working to address these limitations.
Alternative Formats. If you are unable to access any content on the Site due to a disability, we are happy to provide the information in an alternative format. Please contact us with details about the specific content you need and the format that works best for you, and we will do our best to accommodate your request in a timely manner.
Park Accessibility Information. Many park listings on the Site include information about physical accessibility features such as wheelchair-accessible paths, accessible restrooms, and adaptive play equipment. Please note that physical accessibility conditions at individual parks are subject to change due to construction, weather, and maintenance. We recommend contacting the relevant park authority directly for the most current accessibility information before your visit.
Feedback. We welcome your feedback on the accessibility of NYC Park Guide. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any part of the Site, please reach out through our Contact Us page or email [email protected].
Response Time. We aim to respond to all accessibility feedback within five business days. Where a barrier is identified, we will make reasonable efforts to correct the issue as quickly as possible and will provide an estimated timeline for resolution.
Continuous Improvement. Accessibility is an ongoing effort. We regularly review our Site for accessibility compliance, incorporate accessibility testing into our development process, and stay informed about evolving standards and best practices. This statement will be updated as we make improvements to the Site.